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The Enhance Programme is a partnership between 13 third sector delivery partners and Leeds Community Healthcare (LCH) services, providing person-centred holistic support at home for people receiving community-based healthcare.
![Large Enhance logo, with smaller logos for LOPF, Forum Central and Leeds Community Healthcare Trust](https://www.opforum.org.uk/wp-content/uploads/2022/06/Enhance-combination-logo-blue-1024x398.png)
About this project
Enhance supports safe and sustainable discharge from hospital and Neighbourhood Teams into a secure home environment. The programme links third sector organisations with Neighbourhood Teams and other agencies to avoid delayed discharges and readmissions for individuals, and to enhance capacity throughout the system.
Enhance provides:
- Proactive and responsive support to people referred by LCH services to promote recovery and rehabilitation, improve health and quality of life, prevent deterioration and support wider health and wellbeing for up to 12 weeks.
- Enhanced capacity for LCH services by reducing time spent on non-clinical tasks and reducing clinical demand for LCH clinicians by improving health and wellbeing for people.
How to refer to Enhance
Enhance referrals can only be made by Leeds Community Healthcare staff. First, check which delivery partner you need to make the referral to by using the postcode finder tool then give them a call to check that a referral is appropriate. Then go to the LCH Intranet to complete the referral form which must be sent securely.
Enhance delivery partners
Each of the Enhance third sector delivery partners supports individuals referred to them, in the following ways.
Person-centred support, including:
- Home visits
- Opportunities for social connection
- Support in managing health (such as setting up repeat prescriptions, dosette boxes, key safes)
Information and advice, including:
- Ensure home environment is safe through, for example, a ‘safe and well’ referral to the Fire Service, including ensuring their home is warm and free from falls risks.
- Prompt exercise by liaising with therapy services as appropriate, linking to exercise classes, encouraging movement in and around home
- Ensure access to appropriate welfare benefits, such as Attendance Allowance, Carers Allowance and Pension Credit, blue badge and bus pass applications and renewals.
- Support self-management
- Provision of regular contact/check-in for up to 12 weeks, for example through home visits, phone calls, and access to an organisation’s activities.
- Support access to health appointments, for example through appointment reminders, access to transport, accompanying to appointments.
- Ensure access to food, such as through food parcels, personal shopping, support to shop online, meals on wheels, meeting dietary needs and access to lunch clubs.
Partnership work, including:
- Joint visit and double up of visits with LCH staff when both are able.
- Regular communication and appropriate and regular two way information sharing.
- Agency advocacy, liaison and referrals, such as ongoing referrals, links to specialist support including Adult Social Care, Care & Repair (aim for’ no wrong door’ approach).
- Sharing good practice to contributing to the test and learn ethos
- Peer learning events facilitated by LOPF
Please click here to use the Enhance postcode finder and map to find the right third sector delivery partner to refer to for each Neighbourhood Team.
North Leeds
Age UK Leeds
Neighbourhood Team covered:
Wetherby
Contact:
Heather Renwick / Natalie Ormond
Enhance@ageukleeds.org.uk
0113 389 3006
0113 3893 006
Burmantofts Community Friends
Neighbourhood Team covered:
Chapeltown
(specifically Burmantofts)
Contact:
Sean Carr
Info@bsaleeds.org.uk
0113 248 9191
Cross Gates & District Good Neighbours’ Scheme
Neighbourhood Team covered:
Seacroft
Contact:
Marion Darlow
admin@crossgatesgns.org.uk
0113 260 6565
Feel Good Factor
Neighbourhood Team covered:
Chapeltown
Contact:
Bev Lock
beverley@fgfleeds.org
0113 350 4200
Leeds Irish Health & Homes
Neighbourhood Team covered:
Chapeltown, Meanwood
Contact:
Sarah McBride
info@lihh.org
0113 262 5614
Read Leeds Irish Health and Homes leaflet about their Enhance project.
MAECare (Moor Allerton Elderly Care)
Neighbourhood Team covered:
Meanwood
Contact:
Shabana Akhtar
info@maecare.org.uk
0113 266 0371
Seacroft Friends & Neighbours
Neighbourhood Team covered:
Seacroft
Contact:
Sue Oglesby
Sue@seacroftfriends.onmicrosoft.com
0113 232 3662
South Leeds
Health for All
Neighbourhood Team covered:
Beeston, Middleton, Morley
Contact:
Balwinder Kaur
Enhance@healthforall.org
0759 0182 627 / 0113 2717231
NET Garforth (Neighbourhood Elders Team)
Neighbourhood Team covered:
Kippax
Contact:
Monica Walker
info@netgarforth.org
0113 287 4784
West Leeds
Age UK Leeds
Neighbourhood Teams covered:
Holt Park, Woodsley
Contact:
Heather Renwick / Natalie Ormond
Enhance@ageukleeds.org.uk
0113 389 3006
0113 3893 006
Armley Helping Hands
Neighbourhood Team covered:
Armley, Pudsey
Contact:
Dawn Newsome Dawn.newsome@armleyhelpinghands.org
0113 279 9292
AVSED / Otley Action for Older People
Neighbourhood Team Covered:
Yeadon
Contact:
Debbie Fawthrop
info@avsed.org.uk
0113 250 1702
OPAL (Older People’s Action in the Locality)
Neighbourhood Team covered:
Holt Park
(specifically LS16 6XX, LS16 7XX, LS16 8XX and LS16 9XX)
Contact:
Hattie Easton
Hattie@opal-project.org.uk
0113 261 9103
Please click here to use the Enhance postcode finder and map to find the right third sector delivery partner to refer to for each Neighbourhood Team.
Learning from year 2 of Enhance
In November 2023 we commissioned three videos focusing on staff and participants’ experience of Enhance, and held a conference – ‘people ● prevention ● partnership: Sharing learning from year 2 of the Enhance programme’.
Watch the videos and read the conference outcomes:
Enhance: Impact on people (YouTube, 4:22)
Enhance: Impact on Leeds Community Healthcare Trust (YouTube, 4:32)
Enhance: Power of partnership (YouTube, 4:24)
people ● prevention ● partnership: Summary of Enhance conference outcomes
![](https://www.opforum.org.uk/wp-content/uploads/2023/12/Conference-Summary-front-cover.jpg)
Enhance peer learning
We organise regular peer learning sessions, to help share information and good practice between our 3rd sector delivery partners, and between delivery partners and Leeds Community Healthcare.
Please get in touch with suggestions for topics that you would find helpful.
We also write a briefing from each session to ensure the learning is shared further. See our collection of learning briefings below.
Enhance stories
Peter’s and Sandra’s stories
Peter and Sandra (each aged 62) talk about how life has got better through contact with the Enhance project at Health for All.
![](https://www.opforum.org.uk/wp-content/uploads/2023/03/Peter-Sandra-stories-image-1024x573.jpg)
Peter and Sandra (each aged 62) talk about how life has got better through contact with the Enhance project at Health for All.
Dave’s story
Dave (aged 76) talks about how important the Enhance project at Armley Helping Hands has been for him.
![](https://www.opforum.org.uk/wp-content/uploads/2023/03/Dave-story-image-1024x571.jpg)
You can read more ‘Stories from the front line’ about how individuals have benefitted from Enhance in our learning briefing 5 and learning briefing 9.
Enhance – learning briefings
A series of concise briefings from the valuable learning gained from the Enhance programme, compiled and published as the programme evolves.
- Enhance learning briefing 1 (June 2022)
Feedback on the process for applying for Enhance funding from Leeds Older People’s Forum - Enhance learning briefing 2 (July 2022)
Early reflections on cross-sector working between Third Sector organisations and Neighbourhood Teams in Leeds - Enhance learning briefing 3 (August 2022)
How are things going in the early stages of delivery? - Enhance learning briefing 4 (September 2022)
The cost of living crisis – the challenges and the support on offer - Enhance learning briefing 5 (October 2022)
Stories from the front line - Enhance learning briefing 6 (November 2022)
Leeds Public Health Winter messages - Enhance Learning briefing 7 (December 2022)
Practical ideas for better monitoring and evaluation - Enhance learning briefing 8 (January 2023)
Sharing success and considering a core offer - Enhance learning briefing 9 (February 2023)
Stories from the front line - Enhance learning briefing 10 (May 2023)
Stories from the front line - Enhance learning briefing 11 (July 2023)
Progress as Year 2 gets underway - Enhance Learning Briefing 12 (August 2023)
Cross-sector collaboration to improve health outcomes - Enhance Learning Briefing 13 (October 2023)
Stories from the frontline (October 2023)
People, Prevention, Partnership - Enhance learning briefing 14 (November 2023)
Review of the Enhance medication prompt pilot - Enhance learning briefing 15 (November 2023)
Review of the work with neighbourhood teams - Enhance learning briefing 16 (January 2024)
holistic, person-centred support - Enhance learning briefing 16a (January 2024)
summary report – holistic, person-centred support
Enhance – thematic reports
A series of short reports, written by independent evaluator Dr Sarah Alden, which draw on learning from the second year of the Enhance programme. Each report focuses on a specific theme, with real case studies.
- Improving health outcomes through reducing financial inequality (PDF)
- Improving health outcomes through reducing social isolation and loneliness (PDF)
- Keeping safe and avoiding crisis (PDF)
- Keeping well through movement, nutrition and hydration (PDF)
- Supporting independence through digital inclusion (PDF)
- Summary of key third sector offers (v1) (PDF)
- Achieving impact through community hubs (PDF)
Enhance – evaluation reports
Reports and analysis from evaluations of the Enhance programme.
- An evaluation of phase one of Enhance (PDF)
Qualitative evaluation by Dr Sarah Alden - Evaluation of the Enhance programme: summary report (Year 1) (PDF)
Summary of qualitative evaluation by Dr Sarah Alden. - Enhance programme learning and evaluation findings: Evaluation Questionnaire Analysis (Years 1-2) (PDF)
By Dr Sarah Alden. - Enhance second round evaluation report (PDF)
Quantitative report by Gemma Howorth (Health & Care Evaluation Service). - Enhance programme learning and evaluation findings for year two (PDF)
Qualitative evaluation by Dr Sarah Alden - Summary of the Enhance evaluation findings for year two (PDF)
Summary of qualitative evaluation by Dr Sarah Alden
Project updates
The latest articles about Enhance programme
Update: July 2024
Greater than the sum of our parts….
Update: June 2024
Related resources
Reports and files relating to Enhance programme